IT Support and Solutions

Why you need IT services?

IT INFRASTRUCTURE

IT Infrastructure Design, Supply and Installation since 2015. Small to large implementations.

IT SECURITY

Cyber and Network Security Specialists. Firewalls, Endpoint Protection, Email Security, Office 365 protection, Security Consultancy and Services. Audits and PenTesting.

Managed IT SUPPORT

Remote IT Support, On-Site IT Engineers and IT Consultants, Escalation Level 3 IT Helpdesk for your team or a complete IT outsourcing solution.

IT CLOUD

Cloud IT and Hybrid Infrastructure, Private Cloud, Hosted Telephony, Hosted Backup, Co-Location, Office 365, MS Azure, Cloud IT Security.

Benefits of Outsourcing or Managed Services

In short, we become part of your team.  You benefit from the following:

  1. Managed Services can be flexible…the two most common scenarios are supporting your existing IT Team, either as an escalation point or for specific skillsets such as Networking or Security or providing all the IT if you don’t have an IT Team in-house
  2. Our engineers have an incredible skillset consisting of Desktop, Server, Networks and Security disciplines.
  3. We bring extensive project experience to the table. We have installed hundreds of networks.
  4. The services provided are best value. Rates are very competitive in comparison to our ‘like for like’ outsourcing competitors and it would not be possible to employ the relevant skillsets for less.
  5. All Project Work, including Hardware, Software and Services can be financed, including Public Sector Schools.
  6. We offer a price match guarantee.
  7. We offer a quote guarantee. If we price a project, then we will complete the project for that amount. There are no additional or hidden fees.
  8. For Businesses or Schools without in-house IT Support, we can provide a ‘One Stop Shop’ approach for all your ICT needs. Outsourcing your IT means removing the burden and allowing experts to help you.
  9. You are in safe hands. Don’t take our word for it… ask our customers. You are welcome to speak to our many reference sites and we would happily arrange a visit to one of our customer sites

What makes us the best?

We offer our customers a ‘more personal service’

It’s all about the relationship and customer experience!

We allocate each of our customers a dedicated team…

  • Dedicated Account Manager
  • Dedicated Technical Lead
  • Backup Technical Lead

This means you have a team working for you, that you have a relationship with. You know them and they know you. It’s also the only way to ensure that an engineer takes responsibility and proactively supports your organisation.

Your Technical Lead will have the Ultimate Skillset

Each Technical Lead is trained to have the Ultimate ‘All In One’ Skillset. Breathe use a Technical Mastery Programme internally for Staff Development

The Result? One point of call for the help you need! Each Engineer has the following skills:

  • Desktop (Traditional Desktop, VDI, Mobile)
  • Servers & Storage (Including Virtualization)
  • Networks (On Premises, Cloud)
  • Network Security & Safeguarding
  • Connectivity and communications
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